Email：2954508275@qq.com
FREQUENTLY ASKED QUESTIONS
Please rest assured that the product you receive will be exactly the same as in the picture. We are committed to providing customers with the most real and accurate product display. When taking product pictures, we use professional equipment and technology to ensure that the pictures can truly reflect the appearance, color and details of the product. At the same time, we strictly control the quality of products. From the selection of raw materials to every link of production and processing, there are professional personnel to supervise and inspect. We ensure that every product leaving the factory meets high-quality standards. If you find any discrepancies with the picture after receiving the product, please contact our customer service team in time. We will do our best to solve your problem and ensure that your shopping experience is pleasant and satisfactory. Thank you again for your trust and support. We look forward to your next visit.
Please log in to your account and check in personal order inquiry. There you can find detailed information about all your purchases, including order numbers, dates, purchased products and payment status. If you encounter any difficulties when looking for your purchase data, please feel free to contact our customer service team. We will be very happy to help you.
Dear customer, here are the steps for returning goods:
First, please ensure that the item is within the returnable period. Generally, we accept returns within 30 days after purchase.
Second, make sure the item is in its original condition, with all accessories and packaging intact.
Third, contact our customer service team. You can reach us through [contact channels such as phone number, email address, or online chat]. Provide your order number and a brief description of the reason for return.
Our customer service representative will guide you through the rest of the process. We may issue a return authorization number and provide you with instructions on how to return the item.
Once we receive the returned item and confirm that it meets the return conditions, we will process your refund as soon as possible. Please note that the refund may take a few business days to appear in your original payment method.
Thank you for your understanding and cooperation. If you have any further questions, please don't hesitate to ask.
Dear customer, we do replenish products that are marked as "out of stock" whenever possible. We constantly monitor our inventory and work hard to restock popular items to meet your needs. However, the timing of restocking can vary depending on various factors such as supply chain and production schedules. We appreciate your patience and understanding. 😊
Dear customer, we can ship your order to the address you provided during checkout. This can be your home address, office address, or any other valid shipping address. 😊